Earlier in the week, I was chatting with a small business
owner who has operated his own firm for many years. His business, like many,
has witnessed a never-ending cycle of change to the point that he may decide to
go in a different direction. He mentioned that the most important aspect of the
people business is to let someone know that they matter. I have been reflecting upon his words,
thinking of some ideas on how I can do a better job of letting others know how
much they matter to me. Please add your own ideas – I’d love to
- Promptly return phone calls, emails, and texts – be available; be accessible.
- Let someone know that you are happy to hear from them, see them or be with them.
- Don’t keep someone waiting for more than a few minutes.
- Listen without interruption or distraction – cell phones, mobile devices, tablets can wait.
- Ask questions to show that you care and that you are paying attention to no one but them.
- Get together face-to-face where possible to share some time together. (Your presence is the best present.)
- Be attentive to what is and isn’t being said in your communication exchange.
- Be positive when engaging in a conversation, regardless of the subject matter.
- Share ideas, thoughts and brainstorm possibilities to help someone through a rough patch.
- Offer praise: You have a great wit; you are so talented; you are such a caring person.
- Thank him/her for being your friend, colleague, supervisor, or customer.
- Express these four simple words to someone you care about and/or someone who would love to hear them: You matter to me. Pretty sure you will make their day, week, or month a whole lot happier.
How do you let people in your circle know that they matter?
How about reaching out to someone within the next 24 hours to let them know how important they are to you?
P.S. Along those lines, I would like to take a moment to extend a special “thank you” to readers of Career Hub – you matter to me!
“Things which matter most must never be at the mercy of things which matter least.” ~ Johann Wolfgang von Goethe